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Frequently asked questions

 If you have any doubts, don't worry, you will find all the answers to your questions in this section. Take a look at the most frequently asked questions that our customers usually have.

If you still can't find the answer you were looking for, we will be happy to help you by calling (+34) 922 790 908, or by sending an email to

You can also contact us through the contact form on our official website. 

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  • Generals
  • Services and facilities
  • Restauration
  • Children

You can check in 24 hours a day.

Check-in time to the room is from 14:00. If you arrive earlier, you can leave your luggage, enjoy our facilities and make the necessary arrangements at reception.

The check out time of the room is until 12:00 maximum. We have the option of booking LATE CHECK OUT (until 18h) with a cost of 25€ per flat. (This Late check out will always be subject to the availability of the establishment).

No, the flats do not have a hairdryer. However, you can rent a hairdryer for a deposit of 10€ at reception at the time of purchase, which will be refunded upon return of the hairdryer.

The opening hours of the swimming pool are from 10h to 18h, during these hours the pool has a lifeguard.

Drinks are only included for guests with all-inclusive bookings.

The Checkin Bungalows Atlantida complex has 3 outdoor swimming pools, 2 of which are heated.

We do not have a car park on site, but there is a large parking area in the area surrounding the complex.

Up to 11 years old is considered child fare. 12 years of age or older is considered an adult fare.

Babies under 2 years of age are considered infants. There is no additional cost. We suggest you contact the hotel directly to book a baby cot.

Cots are free of charge. They must be requested in advance at the time of booking, you can add it in the comments section or by email.

Our staff is qualified to offer food suitable for people with food intolerances or allergies. Just let us know in the comments of your reservation and/or directly at the hotel.

If you do not arrive in time for the first dinner, you must inform the hotel well in advance and you can substitute it for another meal (lunch), if you have half board. There is also the option to request in advance that we prepare a cold dinner for you when you arrive at the hotel, by contacting the hotel. Please note that drinks are not included in the price.

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